After the strictness of the Government of India, the attitude of the social networking site Twitter has softened. And it has sought time from the government to comply with the new Information Technology (IT) rules. The company has argued that it wants to follow the rules, but due to the pandemic situation, it needs some more time.
According to media reports, Twitter has written a letter to the Ministry of Electronics and Information Technology, seeking more time to comply with the IT rules. It has said that it wants to follow the rules but has not been able to do so due to the pandemic.
The government had last week issued a final notice to the company for non-compliance with the new rules. In its notice, the ministry had said that non-compliance with these rules by Twitter shows that the microblogging site lacks commitment to India and does not seek to provide a safe experience to the people of India on its platform.
Despite operating in India for more than a decade, it is hard to believe that Twitter has shied away from developing a mechanism that helps the people of India resolve their issues on its platform in a timely and transparent, and fair manner.
What is the matter?
The government has announced new IT rules for social media companies. Under the new rule, large social media platforms such as Twitter, Facebook, Instagram, and WhatsApp will need to take additional measures. This includes the appointment of Chief Compliance Officer, Nodal Officer, and Grievance Officer in India, etc. Social media companies were given three months to comply with the new rules.
On the other hand, social media company Facebook has appointed Spurti Priya as a complaint officer under the new rules. Under the rules, social media platforms with more than 50 lakh users are required to appoint a grievance officer, nodal officer, and a chief compliance officer. It will be mandatory for the persons appointed to this post to remain in India.
Now complain through email
According to reports, Facebook users can contact Spurti Priya, who is the grievance officer, through an e-mail ID. Google and WhatsApp digital companies have also updated their websites regarding the appointment of grievance officers as per the new social media rules.
Facebook-owned WhatsApp recently named Paresh B Lal as its grievance officer for India on its website.
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Tags: Facebook, Twitter, Whatsapp, Social media, New IT rules, Spurti Priya, Paresh B Lal