New Delhi: IndiGo on Thursday said it has introduced a new revolutionary three point disembarkation process which will enable its customers to exit the aircraft faster than before.
The new process will be carried out from two forward and one rear exit ramps, making IndiGo the first airline in the world to use this process, a statement from the company said.
The new disembarkation procedure will be implemented on IndiGo’s A320 and A321 fleet for flights arriving at remote stands at Delhi, Mumbai, and Bengaluru airports to begin with, and will be progressively deployed across the network, the statement added.
Ronojoy Dutta, CEO and whole-time Director, said, “It brings us immense pride to be the first airline in the world to use a three-point system. At IndiGo, we constantly and dynamically keep reinventing our internal standards to enable a hassle-free customer experience as well as contributing to operational efficiencies for all stakeholders including airport operators and ground handling companies.”
IndiGo has conducted trials and has received encouraging feedback from customers. The cabin crew will make the necessary announcements to inform customers at the time of deboarding.