Kolkata: Six new Sub-Divisional-level Regional Offices of Directorate of Consumer Affairs & Fair Business Practices under the Consumer Affairs Department, Govt. of West Bengal, were inaugurated today.
The Consumer Affairs Department of the Government of West Bengal strives to increase awareness of consumer rights among consumers and common people, and to protect the interests of the consumers at large.
Under the leadership of Mamata Banerjee, Chief Minister of West Bengal, and through the untiring efforts of Sadhan Pande, Minister-in-Charge, Consumer Affairs Department and Self Help Group & Self Employment Department, the twin approaches of consumer education and grievance redressal have been very successful.
As part of this endeavour, and to increase outreach to the consumers, the Department is now opening 6 (Six) Sub-Divisional-level Regional Offices at Haldia Sub-Division under Purba Medinipur, Diamond Harbour Sub-Division under South 24 Parganas, Basirhat Sub-Division under North 24 Parganas, Uluberia Sub-Division under Howrah, Jangipur Sub-Division under Murshidabad and Chanchal Sub-Division under Maldah District.
The Department already has 30 offices across the State, and five Circuit Benches of the State Commission. These six new offices will widen the existing network. By opening more offices in outlying areas, the Department seeks to help and make services more accessible to the general populace in far flung parts of the State.
While the Department is accessible over modern communication technology, many consumers still prefer direct interaction and we shall try to provide this as far as possible within the health & safety guidelines.
These newly established offices will be inaugurated by Sadhan Pande, Hon’ble Minister-in-Charge of Consumer Affairs Department & Self Help Group and Self Employment Department on September 16.
Considering the present situation of Corona pandemic, services of these new Sub-Division based Regional Offices will be rendered to the people temporarily from the concerned district level Regional Offices of the Directorate of Consumer Affairs & Fair Business Practices.
The offices will start functioning from the new Sub-Division based Regional Offices as soon as the pandemic is under control. Then the consumers and residents of these Sub-Divisions will not require to travel even to the District Head Quarters.