Uniphore acquires Emotion Research Lab

Valencia: Palo Alto, California-based conversational artificial intelligence (AI) solutions provider Uniphore has announced the acquisition of Spanish video and emotion AI startup Emotion Research Lab for an undisclosed amount.

The Valencia-based startup utilizes AI and machine learning (ML) to identify emotion and engagement levels in live video interactions, through the usage of facial recognition and eye-tracking technologies. It can also detect attention span, engagement, and other essential demographics, the company said.