24.1 C
Delhi
Wednesday, February 28, 2024

Google features Kerala startup in elite club

Date:

Share post:

Donate-GC-Razorpay

Kochi: Google’s technology team has done an exclusive video interview with Riafy Technologies, making the Kerala startup feature among a handful of Indian companies in the elite club.

The 20-minute conversation is with John Mathew of the Kochi-based firm which is into artificial intelligence and machine learning, being incubated under Kerala Startup Mission (KSUM).

Themed “How to Build a Great AI Assistant”, the interaction was done in the wake of nine-year-old Riafy having recently used its advanced conversational AI capabilities to create one of the world’s best customer experiences for Federal Bank.

In fact, the Riafy-powered Banking Assistant Feddy has handled more than 1.4 million queries with over 98 per cent accuracy.

Google, having recognized Feddy as one of the best AI implementations, also featured this implementation in a unique case study: https:loud.google.com/customers/federal-bank.

Riafy has also deployed its advanced AI capabilities for US-based Fortune-500 company Estee Lauder, besides Karur Vysya Bank and a multiple projects under the Kerala government.

“We plan to aggressively expand to all the private banks in the country,” revealed Mathew. “We are also rapidly engaging with industry leaders in verticals such as Healthcare and Retail to revolutionize conversational AI adoption worldwide.”

Riafy’s AI platform Esse AI has set itself apart by being an intelligent system that can understand user queries, find and render information, he added.

KSUM is Kerala government’s nodal agency for entrepreneurship development and incubation activities in the state.

Related articles

Biden, Trump projected to win presidential primaries in key swing state Michigan

Washington: U.S. President Joe Biden and former President Donald Trump are projected to win Democratic and Republican primaries...

ED issues 8th summon to Delhi CM Arvind Kejriwal

New Delhi: The Enforcement Directorate (ED) on Wednesday issued an eighth summons to the Aam Aadmi Party (AAP)...

J&K: Police attaches “illegal properties” of 2 drug peddlers in Baramulla

Srinagar: Police on Wednesday attached the “illegal properties” of two drug peddlers in Jammu and Kashmir’s Baramulla district. Police...

Ukrainian troops filmed alleged disc-shaped UFO this month

Kyiv: The Ukrainian military has caught on camera an alleged disc-shaped, completely silent unidentified flying object (UFO) hovering...